Privacy Policy

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

When you submit a form, sign up for resources, or contact us, we may collect:

• Name

• Email address

• Phone number

• Organization name

• Meeting Availability

• Inquiry details or messages you choose to submit

B. Automatically Collected Information (Cookies & Analytics)

Our website uses common analytics and performance tools that may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the site

• Referring website

• General geographic location (city/state-level only)

Cookies used may include:

• Essential Cookies: required for site functionality

• Preferences Cookies: store basic settings

• Analytics Cookies (e.g., Google Analytics): track website usage and performance

• Security Cookies: help prevent fraud and unauthorized access

No sensitive personal data is collected automatically.

2. Why We Collect This Information

We collect your information for the following purposes:

• To respond to inquiries and provide requested services

• To schedule consultations or follow up on messages

• To improve website performance and user experience

• To understand how visitors use our site

• To support marketing efforts (using partially anonymized data)

• To maintain security and prevent misuse of the website

We do not sell personal information.

3. How We Use Your Information

Your information may be used to:

• Communicate with you regarding services, scheduling, or follow-up questions

• Provide customer support

• Send updates or resources if you opt into marketing communications

• Improve the functionality, security, and performance of our website

• To support marketing efforts (using partially anonymized data)

If you request removal from marketing lists, we will honor that request.

4. Who We Share Your Information With

We do not sell or trade your personal information.

We may share your information only with:

• Internal team members who need the information to respond to your inquiry

• Service providers who help us operate the website (e.g., Squarespace, Google Analytics, email service providers)

• Marketing partners using partially anonymized or aggregated data that cannot identify you personally

• Legal authorities when required to comply with U.S. law or a lawful request

All service providers are required to protect your information.

5. How Long We Store Your Information

We retain your information only as long as necessary for:

• Responding to your inquiry

• Providing services to you

• Meeting legal, tax, or regulatory obligations

• Internal business records

In general:

• Contact form submissions: up to 24 months

• Email communications: until you request deletion

• Analytics data: typically retained 14–26 months

You may request deletion of your personal data at any time.

6. International Transfers

We are based in the United States.
If you visit this site from outside the U.S., your information will be transferred to and processed in the United States.

We take reasonable steps to ensure your information is handled securely in accordance with this Privacy Policy.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or updates

• Request deletion (“right to be forgotten”)

• Opt out of marketing communications

• Disable cookies through your browser settings

To exercise these rights, contact us at:
📧 admin@strongtowersolutions.us
📬 717 St. Joseph Drive, STE 275, Saint Joseph, MI, 49085

8. Security

We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

No online system is 100% secure, but we take reasonable and industry-standard measures to protect your data.

9. Children’s Privacy

This website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

Strong Tower Solutions LLC
📧 admin@strongtowersolutions.us
📬 717 St. Joseph Drive, STE 275, Saint Joseph, MI, 49085